Punjab National Bank Solved 2009 Paper

1. Which part is the “brain” of the computer?
A. CPU
B. Monitor
C. RAM
D. ROM
Ans : A

2. For seeing the output, you use
A. Monitor
B. Keyboard
C. Mouse
D. Scanner
Ans : A

3. Marketing in banks is defined as
A. Banking Regulation Act
B. Reserve Bank of India Act
C. Companies Act
D. None of these
Ans : D

4. The blinking point which shows your position in the text is called
A. Blinker
B. Cursor
C. Causer
D. Pointer
Ans : B

5. ATM means
A. Any Time Marketing
B. Any Time Money
C. Any Time Machine
D. Automated Teller Machine
Ans : D

6. Effective communication skills are not required in marketing if
A. Demand exceeds supply
B. Supply exceeds demand
C. Buyer is illiterate
D. Seller is illiterate
Ans : A

7. Information on a computer is stored as
A. Analog data
B. Digital data
C. Modem data
D. Watts data
Ans : B

8. Sending an e-mail is same as
A. Writing a letter
B. Drawing a picture
C. Talking on phone
D. Sending a package
Ans : A

9. Some thing which has easily-understood instructions is said to be
A. Information
B. Word processing
C. User friendly
D. Icon
Ans : C

10. Which type of memory is closely related to processor?
A. Main memory
B. Secondary memory
C. Disk memory
D. Tape memory
Ans : A

11. A presentation means
A. Display of products
B. Explaining the utility of products
C. A gift
D. Display of communication skills
Ans : B

12. Relationship Marketing is useful for
A. Trade between relatives
B. Trade between sister concerns
C. Cross-selling of products
D. Preparing a list of relatives
Ans : A

13. Which of the following will translate images of text, drawing, and photos into digital form?
A. Digitizer
B. Modem
C. Scanner
D. Keyboard
Ans : C

14. Negotiation skills help in
A. Arriving at a consensus
B. Breaking the ice
C. Carry marketing further
D. Mutual win-win result of bargaining
Ans : D

15. Which device is used to access your computer by other computer or for talk over phone?
A. RAM
B. CD ROM Drive
C. Modem
D. Hard drive
Ans : C

Punjab National Bank Solved 2009 Paper

1. For seeing the output, you use -
A. Monitor
B. Keyboard
C. Mouse
D. Scanner
Ans : A

2. Which of the following commands is used to select the whole document?
A. Ctrl + A
B. Alt + F5
C. Shift + S
D. None of these
Ans : A

3. On which button does help menu exist?
A. End
B. Start
C. Turn off
D. Restart
Ans : B

4. For selecting or highlighting, which of the following is generally used?
A. Icon
B. Keyboard
C. Mouse
D. Floppy disk
Ans : C

5. Where are program and data kept while the processor is using them?
A. Main memory
B. Secondary memory
C. Disk memory
D. Program memory
Ans : A

6. Good Public Relations indicate -
A. Improved Marketing skills
B. Improved Brand Image
C. Improved Customer Service
D. All of these
Ans : D

7. For creating a document, you use …………………command at File Menu.
A. New
B. Open
C. Document
D. Type
Ans : A

8. One of the following is not required for effective marketing. Find the same.
A. Motivation
B. Empathy
C. Communication skills
D. Sympathy
Ans : D

9. A ‘lead’ means -
A. A buyer
B. A seller
C. A company intending to sell its product
D. A prospective buyer
Ans : D

10. ‘Benchmark’ means -
A. Products line up on bench
B. Salesmen sitting on a bench
C. Set standards
D. Marks on a bench
Ans : C

11. The computer is made of which of the following hardware equipments?
A. Monitor, CPU, Keyboard, Mouse, Software and Network
B. Monitor, CPU, Keyboard, Mouse, Programme and Network
C. Monitor, CPU, Keyboard, Mouse, Printer and Modem
D. None of these
Ans : A

12. A market plan is -
A. Company’s prospectus
B. Same as Memorandum of association
C. A document for marketing strategies
D. Business goals
Ans : C

13. Networking helps in marking Marketing function -
A. A difficult task
B. A laborious task
C. An easy task
D. Networking has nothing to do Marketing
Ans : C

14. CDs are of which shape?
A. Square
B. Rectangular
C. Round
D. Hexagonal
Ans : C

15. Which part is the “brain” of the computer?
A. CPU
B. Monitor
C. RAM
D. ROM
Ans : A