Punjab National Bank Clerical Solved 2009 Paper

1. Four of the following five are alike in a certain way and so form a group. Which is the one that does not belong to that group?
A. 39
B. 63
C. 78
D. 37
Ans: (D)

2. How many such pairs of letters are there in the word MEASURE each of which has as many letters between them in the word as in the English alphabet?
A. None
B. One
C. Two
D. Three
Ans: (C)

3. 15.5×? = 1178
A. 66
B. 70
C. 74
D. None of these r
Ans: (D)

4. 676.66×0.76+06.66-76.76 = ?
A. 444.1616
B. 444.1515
C. 444.1414
D. 444.1313
Ans: (A)

5. “HNI” in Marketing means
A. High number influence
B. Highly Negative Individual
C. High Networth Individual
D. High Inspired National
Ans: (C)

6. One way of Market Monitoring is
A. Monitor SENSEX
B. Monitor Media Outlets
C. Monitor profits
D. None of these
Ans: (A)

7. Scanner scans
A. Picture
B. Text
C. Both picture & Text
D. None of these
Ans: (C)

8. Different applications and documents of windows desktop are represented by
A. Symbols
B. Labels
C. Graph
D. Icon
Ans: (D)

9. ‘Customisation’ means
A. Customer’s personal accounts
B. Customers selling goods
C. Special products for each customer
D. Better relations
Ans: (C)

10. This type of hardware consist of devices that translate data into a form the computer can process A. Application
B. Input
C. System
D. All of these
Ans: (B)

11. What should come next in the following letter series? A A B A B C A B C D A B C D E A B C D E F A B C D E F
A. A
B. H
C. G r
D. B
Ans: (C)

12. Effective marketing helps in
A. Boosting the purchases
B. Boosting and sales
C. Diversified business
D. All of these
Ans: (B)

13. 64% of 460 = ?
A. 288
B. 300.8
C. 276
D. 294.4
Ans: (D)

14. 1615÷(50×0.85) = ?
A. 36
B. 38
C. 40
D. 42
Ans: (B)

15. 6⁵-6³ = ?
A. 36
B. 216
C. 7560
D. 1296
Ans: (C)

Punjab National Bank Clerical Solved 2009 Paper

1. Marketing in banks is
A. A one-day function
B. A one-man function
C. A one-off affair
D. None of these
Ans : D

2. A ‘Buyer’s Market’ means
A. Buyers are also sellers
B. Sellers are also buyers
C. There are not sellers
D. Supply exceeds demand
Ans : D

3. Permanent Memory in computer is called
A. RAM
B. ROM
C. CPU
D. CD ROM
Ans : B

4. ‘Nich Market means
A. A free markete’
B. A social market
C. Equity market
D. A specified market for the target group
Ans : D

5. Value-added service means
A. Giving full value for money
B. Better value for better price
C. Costlier service
D. Additional service
Ans : D

6. Marketing is not required for which one of the following products ?
A. Corporate Loans
B. Export Business
C. Import Business
D. Credit Card Business
Ans : A

7 .Which key is used in combination with another key to perform a specific task?
A. Function
B. Arrow
C. Space bar
D. Control
Ans : D

8. “POS” means (in marketing)
A. Preparation for sales
B. Point of Superiority
C. Point of sales
D. Position of sales
Ans : C

9. What does storage unit provide?
A. Place for typing data
B. Place for printing information
C. Storage for information and instruction
D. All of the above
Ans : A

10. A ………………..is a unique name that you give to a file of information.
A. Folder
B. Filename
C. Filename extension
D. Device letter
Ans : B

11. Customer Retention means
A. Retaining the customers at the Bank for the full day
B. Quick disposal
C. Customer dealing with the same bank for a long time
D. Better standards
Ans : C

12. What does ‘C’ represent in MICR?
A. Code
B. Column
C. Computer
D. Character
Ans : D

13. Computer helps to
A. Diminish sales
B. Boost sales
C. Neutral effect
D. None of these
ANs : C

14. The sequence of a sales process is
A. A call, a lead, presentation and sale
B. A lead, a call, presentation and sale
C. Presentation, lead, sale and call
D. Sale, call, lead and presentation
Ans : B

15. By CD you can
A. Read
B. Write
C. Read and Write
D. None of these
Ans : A

Punjab National Bank Solved 2009 Paper

1. Which part is the “brain” of the computer?
A. CPU
B. Monitor
C. RAM
D. ROM
Ans : A

2. For seeing the output, you use
A. Monitor
B. Keyboard
C. Mouse
D. Scanner
Ans : A

3. Marketing in banks is defined as
A. Banking Regulation Act
B. Reserve Bank of India Act
C. Companies Act
D. None of these
Ans : D

4. The blinking point which shows your position in the text is called
A. Blinker
B. Cursor
C. Causer
D. Pointer
Ans : B

5. ATM means
A. Any Time Marketing
B. Any Time Money
C. Any Time Machine
D. Automated Teller Machine
Ans : D

6. Effective communication skills are not required in marketing if
A. Demand exceeds supply
B. Supply exceeds demand
C. Buyer is illiterate
D. Seller is illiterate
Ans : A

7. Information on a computer is stored as
A. Analog data
B. Digital data
C. Modem data
D. Watts data
Ans : B

8. Sending an e-mail is same as
A. Writing a letter
B. Drawing a picture
C. Talking on phone
D. Sending a package
Ans : A

9. Some thing which has easily-understood instructions is said to be
A. Information
B. Word processing
C. User friendly
D. Icon
Ans : C

10. Which type of memory is closely related to processor?
A. Main memory
B. Secondary memory
C. Disk memory
D. Tape memory
Ans : A

11. A presentation means
A. Display of products
B. Explaining the utility of products
C. A gift
D. Display of communication skills
Ans : B

12. Relationship Marketing is useful for
A. Trade between relatives
B. Trade between sister concerns
C. Cross-selling of products
D. Preparing a list of relatives
Ans : A

13. Which of the following will translate images of text, drawing, and photos into digital form?
A. Digitizer
B. Modem
C. Scanner
D. Keyboard
Ans : C

14. Negotiation skills help in
A. Arriving at a consensus
B. Breaking the ice
C. Carry marketing further
D. Mutual win-win result of bargaining
Ans : D

15. Which device is used to access your computer by other computer or for talk over phone?
A. RAM
B. CD ROM Drive
C. Modem
D. Hard drive
Ans : C

Punjab National Bank Clerical Solved Paper, 2009

1. By CD you can

A. Read

B. Write

C. Read and Write

D. None of these

2. Effective marketing helps in

A. Boosting the purchases

B. Boosting and sales

C. Diversified business

D. All of these

3. A ‘Buyer’s Market’ means

A. Buyers are also sellers

B. Sellers are also buyers

C. There are not sellers

D. Supply exceeds demand

4. On which button does help menu exist?

A. End

B. Start

C. Turn off

D.Restart

5. Computer helps to

A. Diminish sales

B. Boost sales

C. Neutral effect

D. None of these

6. Effective communication skills are not required in marketing if

A. Demand exceeds supply

B. Supply exceeds demand

C. Buyer is illiterate

D. Seller is illiterate

7. Good Public Relations indicate

A. Improved Marketing skills

B. Improved Brand Image

C. Improved Customer Service

D. All of these

8. For creating a document, you use …………………command at File Menu.

A. New

B. Open

C. Document

D. Type

9. Sending an e-mail is same as

A. Writing a letter

B. Drawing a picture

C. Talking on phone

D. Sending a package

10. Some thing which has easily-understood instructions is said to be

A. Information

B. Word processing

C. User friendly

D. Icon

11. Different applications and documents of windows desktop are represented by

A. Symbols

B. Labels

C. Graph

D. Icon

12. A ‘lead’ means

A. A buyer

B. A seller

C. A company intending to sell its product

D. A prospective buyer

13. Which key is used in combination with another key to perform a specific task?

A. Function

B. Arrow

C. Space bar

D. Control

14. “POS” means (in marketing)

A. Preparation for sales

B. Point of Superiority

C. Point of sales

D. Position of sales

15. ‘Benchmark’ means

A. Products line up on bench

B. Salesmen sitting on a bench

C. Set standards

D. Marks on a bench

1. A 2. B 3. D 4. B 5. C 6. A 7. D 8. A 9. A 10. C 11. D 12. D 13. D 14. C 15. C